Episode 11: A short history of performance management

Ever heard of rank and yank? Stack ranking? Forced rating?  

If you’ve been in the corporate dance, chances are you’ve waltzed along  the bell curve during annual performance reviews. The irony? The “top” (of  the curve) is smack in the middle – the realm of the average performers. If  that’s where you ended up, your manager may have sheepishly shrugged  “Only x% got the top rating. But I fought hard for you.” Landing a sucker  punch after you busted your gut all year. 

Following widespread backlash from employees, many organizations  distanced themselves from force fitting people into a rigid distribution. Yet,  most still have traces of this practice. According to various estimates, as  many as a third of Fortune 500 companies continue to use forced ranking  as a basis for determining performance. 

The problem? It is deeply flawed! 

Ratings and rankings demotivate rather than inspire the vast majority of  people. Performance is a team sport. Yet, this practice only incentivizes,  rewards, and penalizes individuals. Importantly, as Josh Bersin’s research  showed, the bell curve is an incorrect indicator of organizational  performance.